We want to apologize for this inconvenience. We are currently having complains about players who can send multiple requests in one day. Our development team is already aware of the glitch and they are working hard to solve the issue as soon as possible. They are trying to find the source of this glitch to work on and fix it and we hope that they can come with a solution very soon. We need your patience and understanding until that time. I'll be updating you with the latest news about this problem.
We are aware that this problem is very frustrating for you and we are truly sorry for that but please keep in mind that we are doing all our best to give you a problem free game as soon as possible.
Thank you for your understanding.