FAQs

Damaged Shipments
All shipments have damage times relative to delivery times. Shipments become damaged in the same amount of time it takes to deliver them. So, a one-hour de...
Tue, Mar 24, 2015 at 10:42 AM
Robo-Cleaner
The robo-cleaner is a useful little tool that automatically cleans floors. Please note that it must be charged in order to work and the robo-cleaner's c...
Thu, Jan 8, 2015 at 4:59 PM
Luxury Points
How do I get Luxury Points? Placing decorative items and various displays in your store will give you Luxury Points, which will increase your customer...
Wed, Sep 24, 2014 at 2:56 PM
Unable to Sell Some Products
  It may seem buggy but actually it's related with the budget of your customers. Now that, you unlock new customer types by placing items wit...
Thu, Jan 22, 2015 at 11:56 AM
How Do I Make Coins Faster?
  How do I make coins faster? Visit your store every day without skipping one to win the daily bonus. Keep your displays full so that customers...
Wed, Sep 24, 2014 at 2:58 PM
Using Cards
What do Shopper Cards serve for? Shopper Cards increase a customer’s budget limit 3 times but you can give only one Shopper Card to one customer. Click o...
Mon, Jan 19, 2015 at 4:55 PM
E-Commerce Machine FAQ
How do I get the machine? Players will get a quest at or near level 20 that rewards the E-Commerce Machine.  If you have completed the quest, you will fin...
Wed, Sep 24, 2014 at 3:06 PM
Celebrity customer isn't coming to my store!
This is not a technical issue or glitch. Celebrity customers like Thief, Witch, Alien, etc is programmed to come at certain intervals, and some come more ...
Thu, Jan 22, 2015 at 12:09 PM
No Customers or Unhappy Customers
I don't get any customers. What's wrong? Are you sure your store is Open? Check the Open/Closed sign. A Closed market will not get any customers. Al...
Wed, Jan 21, 2015 at 4:51 PM
How do I Shut Off the Music?
 Music can be turned on or off by clicking the Settings button in the game as shown in the screenshot below.
Mon, Jan 5, 2015 at 11:23 AM